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Health Data Privacy Information

This Statement is designed to supplement the Best Buy Privacy Policy and explains the additional rights, related to Consumer Health Data, that you may have under the Washington My Health My Data Act of 2023 (“Act”). We use certain terms that are defined by Washington law unless otherwise specified. 

1. Collection and use.

Collection.
"Consumer health data" means personal information that is linked or reasonably linkable to a consumer and that identifies the consumer's past, present, or future physical or mental health status.
In order to provide and improve our services to you, Best Buy may collect certain consumer health data about you, including:

  • Individual health conditions, treatment, diseases, or diagnosis;
  • Health-related surgeries or procedures;
  • Diagnoses or diagnostic testing, treatment, or medication;
  • Reproductive or sexual health information;
  • Biometric data;
  • Data that identifies you seeking health care services; or
  • Information that we derive or extrapolate from non-health information that we process and associate or identify with you (such as proxy, derivative, inferred, or emergent data processed by any means, including algorithms or machine learning)

Sources of collection.
We collect consumer health data about you from the following sources:

  • From you, someone on your behalf, your device, or your use of our services;
  • Our affiliates;
  • Third parties; and
  • Service Providers

Purpose for collections/use.
We collect and use consumer health data about you for the following purposes:

  • Performing services you have purchased from or contracted for with us, including maintaining or servicing accounts (e.g., your My Best Buy® account), as well as providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing analytics services, or providing similar services;
  • Maintaining and fulfilling warranties and extended service plans;
  • Detecting and responding to security incidents, protecting against and responding to malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us;
  • Processing liability claims; or
  • Complying with and enforcing applicable legal requirements, relevant industry standards and our policies

2. Disclosures.

We may have to disclose the following categories of consumer health data for a business purpose, which can include providing a product or service you have requested or to fulfill another request you have made:

  • Individual health conditions, treatment, diseases, or diagnosis;
  • Health-related surgeries or procedures;
  • Diagnoses or diagnostic testing, treatment, or medication;
  • Reproductive or sexual health information;
  • Biometric data;
  • Data that identifies you seeking health care services; or
  • Information that we derive or extrapolate from non-health information that we process and associate or identify with you (such as proxy, derivative, inferred, or emergent data processed by any means, including algorithms or machine learning).

We may have shared your consumer health data with the following affiliates and categories of third parties:

Affiliates.

  • Best Buy Product Protection, Inc.
  • Best Buy Purchasing, LLC
  • Best Buy Co., Inc.
  • BestBuy.com, LLC
  • Best Buy Stores, L.P.
  • Best Buy Technology Services, Inc.
  • Best Buy Health, Inc.
  • Best Buy Health Holdings, LLC
  • Best Buy Enterprise Services, Inc.
  • BBY Solutions, Inc.

Third parties.

  • Our business partners, including commercial partners
  • Individuals or entities authorized by you
  • Government entities, including law enforcement

3. Consumer rights.

You have certain choices regarding our use and disclosure of personal information about you, as described below.

Access.
You have the right to request that we disclose to you information about health data related to you that we collect, share, or sell. Submit an access request. The report you receive containing personal information we have on file will provide instructions on how to pursue correction of applicable information. Please note that the report may include personal information which is not health information.

Deletion.
You have the right to request that we delete certain personal information we have collected from you. Exceptions apply. Submit a deletion request.

Withdraw consent.
We do not typically collect and share Consumer Health Data for purposes that require your express consent. If you have provided Best Buy consent to collect or share consumer health data related to you, have the right to withdraw consent. 

Appeal a refusal to take action.
Washington law requires that we establish a process for a consumer to appeal our refusal to take action on certain requests. You may access that process on our Appeals information page. If you are not satisfied with the outcome of that process, you may contact the Washington Attorney General to submit a complaint.

Effective Date: March 31, 2024

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