Skip to content
Cart
Main Content

Lively Health & Safety Services

Services that help keep you connected and safe.

From scheduling a ride and speaking with a nurse, to getting help in an emergency, Lively offers exclusive services that you can count on.

And every Lively service connects you to a kind and knowledgeable caring team who are here for you day and night.

Lively services and how we can help.

Urgent Response
Urgent Response.
Get help in emergencies, big or small, 24/7.
Lively Link
Lively Link.
Keep loved ones updated on your health and safety using this app.
Nurse on Call
Nurse On-Call.
Speak to a doctor or nurse from the comfort of your home.
Care Advocate
Care Advocate.
An expert care team will provide a personalized plan to help you improve your health and well-being.
Ask Lively
Ask Lively.*
Professionals are available 24/7 to help make calls, schedule rides, and more.
Lively Rides
Lively Rides.*
Find and schedule rides to appointments and events with ease.
Fall Detection
Fall Detection.*
If Apple Watch or Lively Mobile Plus device (worn with the fall detection lanyard) detects a hard fall, it can connect you to help if needed.*

The easiest Jitterbug phones ever.

Find a phone and activate a talk, text and services plan:

• Choose an easy-to-use Lively Jitterbug phone
• Activate a talk, text and services plan by calling 1-866-829-4527

Learn more about Lively plans

Stay independent and feel safe with Lively Mobile2.

Connect to certified Urgent Response Agents in emergencies big or small:

• Select the Lively Mobile2 medical alert device
• Activate a plan by calling 866-829-4527
• Just touch the button to get help anytime

Learn more about Lively plans

Lively on Alexa devices.

Feel safer at home with voice-activated services:

• Choose an Amazon Echo device along with the Lively Basic Health & Safety package below
• Already own an Alexa device? Add the Basic Package for $24.99 per month

Learn more about Lively on Alexa devices

Lively on Apple Watch.

Add Lively services to an Apple Watch to get help in emergencies, big or small:

• Find the Apple Watch that suits you best
• Select a Lively Basic or Premium Health & Safety package
• Add the Lively app to your Apple Watch

Learn more about Lively on Apple Watch

Shop Lively products and services.

Talk to a Lively expert.

Call 1-800-918-8543 for help.

Lively FAQs.

Get answers to your questions about Lively Health & Safety packages, phone plans and much more.
By clicking the Lively FAQs link, you are entering a site hosted and operated by Lively. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

Disclosures.

 

Lively Urgent Response on Alexa devices:
*Lively on Alexa is not a substitute for 911. The service depends on Amazon’s functionality and may not work during power outages or connectivity issues. Urgent Response and the Lively Health & Safety Services voice skill will only work if your account is current on payment, if your Alexa device is plugged in and turned on, has network or internet access, and the Lively Health & Safety Service voice skill is enabled and linked to your Lively account. May not be available if you are out of voice range of your smart speaker. Lively cannot guarantee that Amazon Alexa will function as expected.

Lively on Alexa price:
*Service only. Alexa devices are sold separately. Monthly service fees exclude government taxes or assessment surcharges and may change. You will be charged $24.99 for your first month of Basic service or $34.99 for your first month of Premium service at checkout, and future monthly service fees will be charged to your credit card by Lively. By clicking the Lively terms of use link, you are entering a site hosted and operated by Lively. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply. See Lively terms of use.

Fall Detection on Apple Watch:
*Fall Detection on the Apple Watch is a feature of the Apple Watch and not provided by Lively®. Fall Detection on the Lively Mobile Plus medical alert device is available when wearing the fall detection lanyard.

Fall Detection and Lively Rides:
*Fall Detection and Lively Rides are additional services, not included in Basic or Premium plans.

Sponsored
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2024 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.